Take control of your WiFi with our clever Virgin Media Connect app

As part of Intelligent WiFi, the app lets you share your WiFi password with friends, see how many devices are connected, reboot your Hub without leaving your sofa and pause the internet to some devices (especially useful if it’s gone past some people’s bedtime).

Keep your home WiFi in tip-top shape

Scan your home to check your WiFi signal strength from room to room, tackle common WiFi hiccups and chat with an agent about any WiFi issues – right through the app. Smart.

Automatically connect to our free WiFi hotspots on the go

Download the app and once you’re set up, you’re good to go. No logins or tricky sign-ups. With 4.3 million+ UK hotspots and 20 million+ worldwide, we’ve got your back in pubs, bars and other places on the UK high street, major airports and in over 250 London Underground stations and in all Glasgow Subway stations.

Save your mobile data

While you’re connected to our WiFi hotspots, you can save your data for when you really need it – and help give your wallet a well-earned rest.

Virgin Mobile customers can also check your Virgin Mobile allowances and see what you’re using easily.

What you need:
A device running Android 6 or above
Virgin Media customers with a Hub 3 can manage their WiFi at home
Virgin Mobile customers with a valid Virgin Mobile SIM in their device

Your feedback helps us improve the app. If there’s anything we’ve missed or you need a hand with, just email [email protected]

Hotfix build for testing - full text for PROD build TBCWe have improved the sign-in page by giving you a choice to either sign in using Virgin Media credentials or Virgin Mobile SIM. We have also fixed the WiFi profile download issue for Android 11 and made some minor improvements behind the scenes.