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Bomgar Rep Console
Latest Version: Publish Date: Developer: 2.2.16-bfc6310b 2020-12-11 Bomgar Corporation
Remotely view a customer’s or employee’s screen and control their computer.
The description of Bomgar Rep Console
Bomgar is the worldwide leader in secure, appliance-based remote support solutions. With the Bomgar Representative Console, IT support technicians are able to remotely support desktops, laptops, or mobile devices, allowing them to:
• Remotely view a customer’s or employee’s screen and control their mouse and keyboard
• Chat with end-users and other reps within the session
• Initiate a remote support session from a device without requiring the end-user to have pre-installed software or be on a pre-defined user list
• Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems
• Access and support unattended desktops or laptops via Bomgar’s Jump Technology
Note: This app works with an existing Bomgar Remote Support or Bomgar Connect installation, version 15.1 or greater, and support sites with trusted CA-signed certificates.
For more information on Bomgar, please see http://www.bomgar.com.
• Remotely view a customer’s or employee’s screen and control their mouse and keyboard
• Chat with end-users and other reps within the session
• Initiate a remote support session from a device without requiring the end-user to have pre-installed software or be on a pre-defined user list
• Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems
• Access and support unattended desktops or laptops via Bomgar’s Jump Technology
Note: This app works with an existing Bomgar Remote Support or Bomgar Connect installation, version 15.1 or greater, and support sites with trusted CA-signed certificates.
For more information on Bomgar, please see http://www.bomgar.com.
What's new of Bomgar Rep Console
Default First Login is now supported.
Chat notifications will now appear if the app is not in focus.
Chat notifications will now appear if the app is not in focus.
Category: | Requirements: |
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Business | Android 7.0+ |
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