Urban Connect provides MaaS (Mobility as a Service) (e-) bike fleets for corporate clients.

We operate with the state-of-the-art software to ensure a flawless fleet management process and provide the users with a seamless application of our services.
This is a great reservation and bike (un-)locking tool for your corporate fleet with a simple design and easy to use features.

Urban Connect creates mobility solutions for companies and thereby reduces their administrative effort.
We provide our clients with:

*Mobility as a Service*
/ High-quality branded bikes and helmets
/ Bike maintenance
/ Bike insurance
/ Complete software solution
/ Smart lock

WHAT IS APP FOR?
It serves to perform reservations and lock/unlock your bike.
Our app is available on iOS and Android mobile devices.

REGISTRATION
Download the app and register with your work email address to start using your corporate (e)-bike fleet today.

BLUETOOTH
The app is connected to the smart lock with Bluetooth. Please always have your Bluetooth on whenever you use the app.

LOCATION
Choose your location to find out which bikes are available for reservation.

BIKE SIZE/AVAILABILITY
Each location has a range of bikes that varies in size and model. Please choose the one you think fits you best.

SMART LOCK
As soon as you reserved a bike, you may lock and unlock the bike by simply pressing the locker down. No buttons, no confirmations, no hassle. The only requirement is the proximity of your phone to the lock as Bluetooth connection is a key. Leave your phone in your pocket or in your bag and handle your bike with your hands free. That convenient!

RETURN
After you completed your commute, please return your bike to one of the bike parkings defined by your employer. Choose the right final location of the bike in the App and confirm that the bike is locked.

DEFECTS
Upon the return you may also report a defect (if such occurred). Please choose on the suggested defects within menu.

HELPFUL INFO
By pressing the ‘i’ button you may always refer to the FAQs, tutorial video, T&Cs and leave us a feedback. We appreciate your input!

Enjoy your rides and be safe!

Your Urban Connect Team

* Users can add credit to book bicycles whose cost is not covered by the employer

* Users get information about the booking cost per bike type and about free time frames in the credit screen.

* Users belonging to companies with different geographical locations can select in which geographical location they want to use the app.