Fedup是一款专注于航空纠纷投诉处理（如飞机延误、航班取消、行李损坏等）的服务型APP。用户在Fedup提交申诉后，会由航空专家及法务团队介入，争取赔偿，维护消费者权益。

【申诉流程三部曲】
1、 用户只需要在Fedup提交了申诉内容（填写内容仅需1-2分钟即可完成）
2、 一经受理后，会由Fedup专业的航空专家及法务团队进行研判，对有机会索赔的申诉，会向航空公司交涉并提出诉求。
3、 若成功申诉，赔偿金额将会返回用户的支付账户。

【产品特色】
在商务或旅行出游中，经常要面对航班延误、航班取消、或物品或行李箱被摔坏等情况，消费者的态度往往是选择忍耐，选择忍耐只是因为在普遍的认知中会觉得，这些事情即使花了时间和精力，最后的投诉事情也会不了了之。

用了Fedup之后，您将会告别以上烦恼：
1、 投诉的事情必定会有反馈结果
Fedup收到用户的申诉内容后，经过Fedup与航空公司的交涉，会及时反馈给用户处理结果，面对投诉事情不会再不了了之。

2、 申诉的便利性大大提升
用户不用再花时间和精力去和航空公司各个部门打交道，维权的事情交给Fedup的专业航空专家及法务团队，用户只需要享受Fedup返回的申诉结果即可。

3、理赔金额返还
只要在Fedup上填写了申诉的内容，Fedup专业航空专家及法务团队会针对用户提交的申诉内容，向航空公司提出索赔，索赔的过程会由Fedup全权负责与处理。若成功申诉，赔偿金额将会返回您的银行账户上。

【服务范围】
目前Fedup的服务范围主要聚焦服务航空类：航班、行李
航空申诉范围：航班问题、行李问题

【联系我们】
微信公众号：Fedup
微信小程序：Fedup
微博名称：Fedup-航空维权
客服电话：400-0947-580 工作日（不含法定假日）09:00-18:00

Fedup is a service APP that focuses on handling aviation disputes and complaints (such as aircraft delays, flight cancellations, baggage damage, etc.). After users submit a complaint at Fedup, aviation experts and legal teams will intervene to fight for compensation and protect consumer rights.

[Trilogy of Complaint Process]
1. The user only needs to submit the content of the appeal on Fedup (filling in the content only takes 1-2 minutes to complete)
2. Once accepted, Fedup's professional aviation experts and legal team will conduct research and judgment. For appeals that have the opportunity to claim compensation, they will negotiate with the airline and make appeals.
3. If the appeal is successful, the compensation amount will be returned to the user's payment account.

【feature of product】
In business or travel, you often have to face flight delays, flight cancellations, or damage to items or suitcases. Consumers often choose to be patient. They choose to be patient only because they will feel that in general perception, Even if time and energy are spent on these matters, the final complaint will be left over.

After using Fedup, you will say goodbye to the above troubles:
1. The complaint must have feedback results
After Fedup receives the content of the user's complaint, after Fedup's negotiation with the airline, it will promptly feed back the results of the user's handling, and the complaint will not stop.

2. The convenience of appeals is greatly improved
Users no longer need to spend time and energy to deal with various departments of the airline. The rights protection is left to the professional aviation experts and legal team of Fedup. Users only need to enjoy the appeal results returned by Fedup.

3. Return of the claim amount
As long as the content of the complaint is filled in on Fedup, Fedup's professional aviation experts and legal team will file a claim with the airline against the content of the complaint submitted by the user. The claim process will be fully responsible and handled by Fedup. If the appeal is successful, the compensation amount will be returned to your bank account.

【Service area】
At present, Fedup's service scope mainly focuses on serving aviation: flights, luggage
Scope of aviation complaint: flight problems, baggage problems

【contact us】
WeChat public account: Fedup
WeChat Mini Program: Fedup
Weibo name: Fedup-aviation rights
Customer Service Tel: 400-0947-580 Working days (excluding legal holidays) 09:00-18:00