I&M Power

Latest Version: Publish Date: Developer:
1.18.8.2453.3 2021-01-30 American Electric Power

The description of I&M Power

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts


*Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com

What's new of I&M Power

In this release we improved messaging for events when payment processing can’t be completed or takes longer than expected and clarification that all payments are processed based on Eastern Time (ET) zone.

Some users are experiencing an intermittent login problem that has been difficult to diagnose. This app version will send additional information back to us to help determine why this might be happening. We are working to resolve the issue and welcome feedback sent to [email protected].
Category: Requirements:
Business Android 5.0+
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